Privacy policy
This Privacy Policy explains the types of personal data we may collect about you when you interact with us and forms part of our Terms and Conditions. We are committed to safeguarding the privacy of our Customers and comply with the data protection laws applicable to the UK. We will not sell trade or rent your personal information to others. We may occasionally update our Privacy Policy; when this happens we will notify you via our Website page and in Email correspondence.
What is the law on data protection?
The law on data protection states (i) a company may collect and process your personal data with your consent, for example, when you make a reservation. Book an event or when you sign up to receive email newsletters. (ii) We may also require your data to pursue our legitimate interests which might reasonably be expected as part of running our business and does not materially impact your rights, freedom or interests. For example, we may use your purchase history to send you personalised offers, or combine the shopping history of many customers to identify trends and support the development of new products.
What information do we collect?
We may collect, store and use the following personal information (i) information relating to reservations including name, title, billing address, email address and telephone number. (ii) We may also collect your social media username if you interact with us on those channels. (iii) Information you provide for the purposes of opening a customer account (v) Any other information that you choose to send to us.
How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection regulations and this Privacy Policy.. We may use your personal information to communicate with you about your reservation, deal with enquires and complaints, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes..
We may use other companies to provide services on your behalf, including Bands, DJs, venue dresses, cake makers and others for their goods and services. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.
Who do we share your personal data with?
We sometimes may share your personal data with trusted third parties, for example, delivery couriers, as well as Google/Facebook to show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
What are your rights over your personal data?
You have the right to request a copy of any information about you that Rossington Hall holds at any time, free of charge in most cases, and also to have that information corrected if it is inaccurate, out of date, or incomplete. To ask for your information, please contact hello@rossingtonhall.co.uk. To protect the confidentiality of your information, we will ask you to verify your identity before processing any request you make under this Privacy Policy. You have the right to request that we stop any consent-based processing of your personal data. After you withdraw that consent we will stop using your personal data for direct marketing. You may also request Rossington Hall erase the data they hold on you, and as long it is no longer required for the reason it was collected it will be erased. Whenever you have given us your consent, you will have the right to withdraw this or change your preferences for contact at any time.
How do you change how your personal data is used?
If you wish to stop direct marketing from us, you can request the unsubscribe link in any email communication from us. If you have any future reservation with us we will retain your information until after your event has taken place and all income paid.
Cookies
Cookies are small text files that a website transfers to a site visitor’s hard disk or browser. We use cookies for the effective operation of our website and to help you shop with us online. They also help identify repeat visitors and help tailor products offered and advertised to you, both on our website and elsewhere. They also enable Rossington Hall to monitor the success of campaigns and competitions etc. We may also use third-party plugins or pixels that enable social media tracking, including those for Facebook. Their privacy policy provides information on the kinds of information they collect and how it is used.
Use of cookies is an industry standard and many websites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. However you may find that certain elements of the site functions incorrectly if cookies are not enabled on your browser. By registering for an account on this site and / or by continuing to use this website you inherently consent to the lawful use of cookies. Regarding the Amendment of UK Cookie Law (Dated 26th May 2011) we have included the following information:
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names associated with the URL www.rossingtonhall.co.uk.
For information please feel free to contact us about any concerns that you may have.
Tracking specific to Google Analytics helps us to understand more about who our customers are. The Google Analytics features we have implemented are Demographics and Interest Reporting. Using Google’s Ads Settings you can opt-out of these features. We encourage you to visit Google Analytic’s currently available opt-outs page for more details.
JavaScript
We also make use of JavaScript from time to time to enable us to provide additional functionality to the site. You may disable JavaScript however this may cause certain aspects of the website to function abnormally. It is to the best of our knowledge and ability that such code on our site is not malicious.